How Cascade Transformed Remote Workforce Management with Time Champ

At a Glance

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Cascade is a global recruitment and outsourcing solutions provider headquartered in Surrey, UK, with over 25 years of experience. The company specializes in International Medical Recruitment & Education, as well as Business, Medical, and Legal Process Outsourcing, serving clients across the USA, Canada, UK, India, China, and the Philippines.

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Operating through a robust hub-and-spoke model, Cascade connects organizations with skilled talent and streamlines business functions. As an approved supplier for international nurse recruitment to the NHS in the UK, Cascade plays a vital role in global healthcare staffing, helping institutions enhance patient care and workforce sustainability through expert-driven, scalable solutions.

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Founded

2014

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Company Size

800+

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Work Type

Hybrid

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Industry

Healthcare RCM

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Location

Kerala (India), UK

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Key Take Aways

  • arrow icon Improved remote workforce monitoring and management
  • arrow icon Enhanced transparency with real-time suspicious activity alerts
  • arrow icon Increased employee accountability and optimized productivity tracking

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The Challenges Cascade Faced

  • Managing a hybrid workforce of 800 employees posed several challenges for Cascade. Without a centralized system, ensuring productivity, accountability, and transparency of work became difficult. As a result, Cascade struggled with inefficiencies, a lack of real-time monitoring, and the need for better workforce management. Here are the key issues they faced:
  • arrow icon Limited Work Visibility Struggled to monitor employee engagement, task progress, and overall productivity in a remote setup.
  • arrow icon Productivity Concerns Ensuring focus, efficiency, and consistent output across a hybrid workforce was challenging.
  • arrow icon Active Time Tracking Issues No real-time insights into work activity, making it difficult to differentiate between productive work and idle time.

arrow iconInaccurate Attendance & Time Tracking Manual logging led to inconsistencies, inefficiencies, and unreliable work-hour records.

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The Solution Time Champ Offered

  • To address these challenges, Cascade integrated Time Champ, a powerful employee monitoring and workforce management solution. The implementation led to significant improvements:
  • arrow icon Fraud Detection Identified and flagged suspicious activities, preventing time-tracking manipulation and ensuring accurate work hours.
  • arrow icon Real-Time Work Insights Provided instant visibility into work hours, active vs. idle time, and engagement, helping optimize workforce efficiency.
  • arrow icon Website & App Usage Tracking Analyzed which tools and applications employees used, ensuring focus on high-priority tasks.
  • arrow icon Automated Screenshots & Activity Logs Captured random screenshots, offering verifiable proof of work progress while reducing manual oversight.
  • By leveraging Time Champ’s advanced monitoring features, Cascade eliminated inefficiencies, strengthened accountability, and improved remote workforce management.

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What Cascade Likes Most About Time Champ

  • One of the standouts features that Cascade valued most about Time Champ was its ability to bring transparency and control to team management. Unlike conventional tracking tools, Time Champ provided a clear, real-time view of employee work habits, ensuring that productivity wasn’t just assumed but accurately measured.
  • The suspicious activity alerts were particularly useful in identifying unusual behavior, such as employees using mouse jiggers or other tricks to appear active. This feature helped Cascade maintain fairness and accountability, ensuring that work hours reflected actual effort.

Additionally, Time Champ’s detailed reports on app and website usage gave Cascade better insight into how employees spent their time. With customizable settings and automated timesheets, managers could track productivity without micromanaging, leading to more efficient workflows and improved team performance.

Core Benefits Achieved with Time Champ

  • The integration of Time Champ has revolutionized Cascade’s workforce management, enhancing productivity, accountability, and operational efficiency across the organization.
  • arrow icon Higher Productivity & Efficiency – Advanced tracking improved productivity by 25%, cutting idle time and sharpening team focus.
  • arrow icon Stronger Workforce Accountability – Fraud detection stopped time theft and boosted accountability with real-time tracking and insights.
  • arrow icon Accurate Time & Attendance Management – Automated tracking ensured payroll accuracy and reduced admin effort with transparent work hour data.
  • arrow icon Improved Performance & Engagement – Structured schedules and transparent tracking minimized burnout and boosted team morale.
  • arrow icon Seamless Remote Workforce Monitoring – Real-time visibility reduced micromanagement and enabled a more efficient, autonomous workflow.
  • By integrating Time Champ, Cascade empowered its workforce with productivity, transparency, and efficiency, transforming operations across teams and departments.

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The Rollout

  • The transition to Time Champ was seamless, with Cascade successfully implementing the system across all remote & hybrid employees. The platform’s intuitive design and automation allowed for a quick learning curve, ensuring immediate benefits in terms of monitoring, productivity tracking, and remote work management.

Impact of Time Champ on Cascade’s Workforce Operations

  • After adopting Time Champ, Cascade improved workforce efficiency with automated tracking, real-time insights, fraud detection, streamlining management and boosting productivity.
  • arrow icon Higher Employee Productivity – AI monitoring and real-time tracking minimized distractions and boosted overall team productivity.
  • arrow icon Seamless Attendance & Activity Tracking – Automated attendance tracking ensured accuracy and improved team visibility in real time.
  • arrow icon Stronger Fraud Detection & Prevention – Suspicious activity alerts helped detect misuse early and reinforced a fair, accountable work environment.
  • arrow icon Scalable & Flexible Workforce Management – Flexible tracking features supported seamless remote work while maintaining full visibility and control.
  • By adopting Time Champ, Cascade achieved smarter, scalable workforce operations with improved productivity, accountability, and real-time visibility across teams.

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Client Experience

Cascade shared how Time Champ made managing their hybrid workforce much easier. With automated tracking and real-time monitoring, they gained the visibility they needed to keep productivity high without micromanaging.

They also highlighted how user-friendly and efficient the platform is, even with a large, distributed team. It gave their managers full control without adding complexity, and they confidently recommend Time Champ to any company.

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Sandeep C

IT Manager at Cascade

Managing our remote employees is very easy now, Time Champ gave us insights into their work habits, attendance, productivity, and more, and yeah, the custom reports feature is a lifesaver, now we know where to improve and what to change.
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